Government sector
Government software development in Pakistan
Since 2013 IT Artificer has built management information systems, web portals, licensing and billing systems and mobile apps for government departments and donor-funded programs in Khyber Pakhtunkhwa. We work from KP IT Park, Peshawar, train staff on-site or over Zoom, and support systems for years after launch.
- 10
- Case studies
- 14
- Years of experience
- KP IT Park
- Peshawar office
The problems
What government organisations come to us with
Paper files and manual registers
Licences, bills and complaints handled on paper, with no live view of what is pending or who owns it.
Branches that report separately
District offices sending reports by hand, so head office never sees one up-to-date picture.
Citizens who cannot find information
Laws, services and alerts that are hard for the public to reach, especially in Urdu or Pashto.
Staff with mixed IT skills
Systems must work for technical and non-technical staff, on existing infrastructure.
Websites under attack
Official websites that are regular targets for hacking attempts and need secure hosting.
Long-term support
Departments need a partner that maintains and extends a system for years, not a one-off delivery.
How we help
Products and services for the job
Custom MIS and portals
Department MIS and public web portals built around your own processes and reports.
Learn moreLicensing, billing and complaints
Online licensing with quotas, water and utility billing, and complaint tracking with dashboards.
Learn moreMobile apps for citizens
Android and iPhone apps in Urdu, Pashto and English, with alerts and offline content.
Learn moreE-learning and training
LMS and online training for government employees and communities.
Learn moreHosting and security
Managed hosting, security hardening and monitoring for official websites.
Learn moreDocument management
Scan, store, search and approve files instead of moving paper.
Learn moreOur work
Real projects, real clients
Systems we have built and support. Open any project for the full story.
Ministry of Energy, Department of Explosives
End-to-end Explosives tracked from production to use
Read the case studyLivestock Extension & Dairy Development Department KP
28 District branches connected
Read the case studyHigher Education Department KP
Since 2013 Web portal and MIS for HED KP
Read the case studyTMA Town 2 Peshawar (IRC-supported)
Live tracking Of every citizen complaint
Read the case studyTMA Chitral
Digital billing For water customers in Chitral
Read the case studyLocal Government KP (GIZ-supported)
4 platforms Android, iPhone, web and kiosk
Read the case studyPDMA Khyber Pakhtunkhwa
2 apps Weather forecasts and flood alerts
Read the case studyLocal Governance School KP (WHH & WEPP)
Merged districts Local governance training online
Read the case studyKP-TEVTA
Thousands Of concurrent users across campuses
Read the case studyHQ Bara Rifles, Frontier Corps KP (North)
Commended For delivery and support
Read the case studyFAQ
Common questions
Which government departments has IT Artificer worked with?
Our case studies include the Higher Education Department KP, KP-TEVTA, the Livestock Extension & Dairy Development Department, the Department of Explosives, PDMA Khyber Pakhtunkhwa, TMA Town-2 Peshawar, TMA Chitral, HQ Bara Rifles (Frontier Corps KP North), and Local Government KP programs supported by GIZ, IRC, WHH and CoWater.
Is IT Artificer registered for government work?
Yes. IT Artificer is a registered firm (Registrar of Firms KP), registered with FBR and KPRA, a PSEB-registered software exporter and a KPITB-registered company at KP IT Park, with ISO 9001:2015 certification. We share copies of these documents for tenders on request.
Can the system work in Urdu and Pashto?
Yes. The Agahi Baldiat app, for example, works in Urdu, Pashto and English with audio, on Android, iPhone, web and kiosk.
Do you train department staff?
Yes. We train every role on-site or over Zoom and provide maintenance and support after go-live.
Can you host the system on government servers?
Yes. We can deploy on your own servers or provide managed hosting with security hardening and backups.