Delivery & Support


Delivery & Support
At IT Artificer, launching your solution is just the beginning. We ensure that your product is deployed smoothly, your team is empowered to use it effectively, and your platform continues to perform reliably as your business grows.
Our Delivery & Support phase includes everything needed to transition from development to real-world usage — with confidence and care.
1. Deployment & Launch
We manage every aspect of the launch to make sure your platform goes live smoothly and securely. Whether it’s a mobile app launch, website deployment, or cloud release, our team handles the configuration, deployment pipeline, and live roll-out with precision.
We perform a final checklist of quality assurance tests, environment setup, and post-deployment validations to ensure everything functions flawlessly.
Included in This Stage:
Final production setup
Domain, server & hosting configuration
Database migration & backup
Security hardening & SSL implementation
Live environment testing & go-live coordination
2. Client Training
Technology should empower, not overwhelm. Once your product is live, we provide tailored training sessions to help your team navigate the new platform confidently.
From administrative dashboards to content management systems or internal tools, we ensure every stakeholder knows how to use the system to its full potential.
Training Covers:
Admin panel walkthroughs
Content updates & user management
Process documentation & user guides
Onsite or remote training sessions
Q&A sessions for clarification
3. Ongoing Maintenance
Digital products need regular upkeep to stay secure, up-to-date, and high-performing. Our support doesn’t end at launch — we offer proactive maintenance services to resolve bugs, apply updates, and improve features based on your users’ feedback.
You focus on your business — we take care of your technology.
Maintenance Includes:
Bug fixes & patch management
Platform updates & optimization
Compatibility checks
Minor feature enhancements
Monthly performance reports
4. Performance Monitoring
We continuously monitor your product in the real world to ensure everything runs as intended. From server uptime to user behavior analytics, we keep an eye on performance indicators so issues can be identified and resolved before they impact your users.
We Monitor For:
Server uptime & load speed
Real-time error tracking
Usage analytics & user flows
Security & vulnerability scans
Alert-based performance issues
Your Success Is Ongoing — So Is Our Support
We don’t just launch products — we build long-term relationships. Our commitment to your success extends beyond delivery, ensuring your system grows with your business and stays reliable every step of the way.
Contact Us
Phone: 0333 9296314
Email: info@itartificer.com
Address: KP IT Park, Peshawar, Pakistan
Website: www.itartificer.com